We take care of your infrastructure, so you can focus on growing your business.

End-to-End Cloud Support Services

  • Cloud Tech Support

  • Cloud Infrastructure Management

  • Cloud Application Support

  • Cloud Optimization Services

  • Cloud Migration Support

Cloud Tech Support

Get technical support teams to provide guidance and help troubleshoot cloud platforms and services. Constantly track and analyze cloud applications and technical data in real-time to identify potential problems.

Cloud Infrastructure Management

Experience a smooth cloud infrastructure operation, guaranteed. Our team manages physical servers, storage, networks, and databases to maintain your cloud's optimal performance.

Cloud Infrastructure Management

Cloud Application Support

Overcome issues related to cloud application usage and functionality. Get recommendations for the best use of the cloud platform to meet your organizational needs and goals. You can select proactive support or ongoing reactive and on-demand support based on your needs

Cloud Optimization Services

Enhance performance, manage costs, and enhance security for your cloud infrastructure. Get ongoing support for controlling spending and managing cloud costs. Ensure compliance and protection with robust cloud security optimization services.

Cloud Optimization Services

Cloud Migration Support

Move your infrastructure to the cloud with extensive documentation, consulting, and guidance. Our AI-backed tools and resources assist you throughout the migration process, ensuring an efficient transition.

Cloud Infrastructure Management

Some Facts About Us

Numbers That Verify Excellence

Years of Experience
Projects Delivered
Certified Developers
Development Hours Worked
On-Time, Within Budget Deliveries

Why Prioxis for All Your Cloud Support Requirements

With Prioxis, you get a comprehensive support package including cloud backups, flexibility, scalability, and reduced IT staffing. You can rely on us because :

  • Extensive Experience

    With over five years of extensive experience working with cloud providers, we know their services and products like the back of our hands.

  • Proven Track Record

    With a 99% success rate, we guarantee project outcomes and on-time delivery, ensuring the success of your cloud initiatives.

  • Versatility in Cloud Deployment

    We have experience in various cloud deployment models, providing tailored solutions to meet your needs.

  • 24/7 Support

    Our team is available around the clock to provide continuous support and ensure your cloud operations run smoothly.

  • Onsite Support

    We offer on-site support to address issues directly and provide hands-on help when required.

  • Industry Experience

    We have worked with various industries, bringing a wealth of knowledge and expertise to tailor our services to meet your business needs.

Certificates That Symbolize Excellence

Certificates highlighting our excellence in providing innovative custom software development, reliable cloud computing, and top-quality technology solutions.

Explore Our Achievements
Microsoft Gold PartnerMicrosoft Gold Partner
Microsoft Power BI PartnerMicrosoft Power BI Partner
Clutch Certificate for Top Mobile App DevelopersClutch Certificate for Top Mobile App Developers
Nasscom Certified CompanyNasscom Certified Company
Glassdoor ReviewsTop Rated on Glassdoor

Benefits of Cloud Support Services

Flexibility and Scalability

Access an adaptable infrastructure that meets your organization's evolving needs and priorities. These qualities are crucial for maintaining a robust and successful IT environment.

Easier Adoption of New Features

With a centralized and simplified infrastructure, you can streamline the implementation of new features and updates. Our proactive support will help your organization quickly resolve issues during deployment.

Simplification of Processes

Cut unnecessary complexity and redundancies from your IT environment. Cloud support automates your routine tasks and simplifies operations.

Reduced IT Staff Requirements

Reduce the need for large in-house IT staff by offloading much of the traditional IT workload to our team of professionals. This reduction in workload frees up time and resources, enabling your organization to focus on more important tasks.

Managed Vendors and Budget Control

Familiar with a wide range of cloud services and products, we efficiently work with vendors to resolve issues. Additionally, we help plan the optimal package of cloud services, ensuring cost-effective solutions.

Enhanced Data Backup and Disaster Recovery

Ensure your business data is always safe by creating and maintaining backup copies that are accessible at any time. In a critical failure, our cloud support can effectively restore data from backups, minimizing downtime.

Grow Without Worries with Reliable Cloud Support

Get practical solutions for your cloud challenges, supported by historical performance data.

Business@prioxis.com

Our Process in Cloud Support Services

  • Client Request Processing

    Send us a request if your cloud infrastructure experiences errors or if you seek cost-effective support solutions. Our cloud expert will contact you within 48 hours.

  • Situation Analysis

    We conduct a thorough analysis of your cloud environment to identify issues. We then examine any failures and develop a plan to address them, aligning this plan with your business goals and requirements.

  • Troubleshooting

    Our experts address the identified problems and errors while ensuring the rest of your infrastructure operates normally. This results in a continuously functioning cloud solution with optimal performance and cost-effectiveness.

  • Documentation and Reporting

    Once we resolve all issues in your cloud infrastructure, our experts create a detailed report on the work completed. This transparency ensures that you know exactly what you are paying for.

Blogs and Resources

FAQ

  • 01What are cloud support services?

    • Cloud support services provide technical help and management for cloud-based applications and infrastructure. They ensure minimal disruption, optimize performance, and help your business meet regulatory requirements.

  • 02What is the job of cloud support?

    • Cloud support involves troubleshooting and resolving issues with cloud applications and infrastructure. It also offers guidance, ensures minimal disruption, and performs administrative tasks.

  • 03What is Google Cloud Support?

    • Google Cloud Platform (GCP) offers Basic, Standard, Enhanced, and Premium support options. The Basic includes documentation and community support. Meanwhile, the Standard adds technical support for development. Enhanced provides faster response times for production workloads. Premium offers rapid response times and a dedicated Technical Account Manager.

  • 04What is SAP cloud support?

    • SAP offers comprehensive cloud support, including SAP Cloud ALM for managing cloud and hybrid environments. It also offers a customizable SAP for Me dashboard for real-time service status updates and foundational support. Additionally, SAP Enterprise Support offers AI-powered tools for predictive intelligence.

  • 05What are cloud support service providers?

    • As a cloud support service provider, we help businesses with cloud deployment and migration, backup and disaster recovery, and security management. We offer continuous monitoring, detailed reporting, 24/7 support, cost management, and scalability. By leveraging.

  • 06Why should I choose Prioxis for cloud support services?

    • We offer high-quality services for keeping your cloud-based solutions running without any hurdles. For over half a decade, we have been working with various cloud providers and can resolve any cloud challenge within the set time limit.

  • 07What are the benefits of using cloud support for my business?

    • Cloud support services offer continuous monitoring and expert troubleshooting. These services optimize your cloud costs and performance, ensuring robust security and compliance. It provides scalable, 24/7 help and maximizes business productivity and cloud investment value.