Union Insurance Digital Transformation

Insurance Software Solutions | Web Application Development

Project Brief

A transformative journey with the Union Insurance Project, leveraging our expertise in insurance software development and fintech software. This project aimed to digitize customer interactions, creating a user-centric web application that simplifies policy management, payment processes, and document sharing, facilitating a comprehensive digital insurance experience.

Users can buy, renew and get quotes for their policy with automated plans as per their requirements featuring seamless claim processing.

Business Goals

Digital Accessibility: Offer customers 24/7 access to insurance services without physical branch visits.
Efficiency and Convenience: Streamline the policy management process for both customers and staff.
Enhanced Customer Engagement: Improve customer interaction through a user-friendly online platform.

Challenges

Data Complexity: Merging policy data from multiple databases like Oracle and SQL without losing consistency.
Performance: Keeping the app fast and responsive, despite the varied data sources.
Security: Safeguarding customer data while meeting strict insurance regulations.

Technology Stack For Web & Mobile App Development.

With Expertise In These Technology Stack

Core Technologies
Development Frameworks

SQL Server

Oracle

SOAP APIs

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Our Approach

Defined Requirements

Identified key functional and non-functional requirements to support scalability, security, and user experience.

Engagement with Stakeholders

Collaborated closely with stakeholders to refine use cases and user journeys.

Robust Architecture

Built a scalable and secure architecture that supports extensive policy data and user interactions.

Agile Methodology

Implemented through sprint-based phases, allowing for iterative improvements and rapid deployment.

Iterative User Feedback

Incorporated user feedback to continuously refine and enhance the application's features and usability.

Results and Values Delivered

Digital Innovation

Delivered a cutting-edge digital platform for insurance services.

Operational Improvement

Significantly enhanced operational efficiency and customer service capabilities.

Future-ready Platform

Created a scalable and flexible platform poised for future expansion and feature integration.

Custom Portal & Dashboard Development

Customer Portal

Empowers customers with full control over their insurance policies. Features include policy details, document downloads, and submission / tracking of claims or service requests.

Employee Portal

Designed exclusively for Union Insurance employees, providing access to internal tools, resources, and communication channels for streamlined operations.

Health Insurance Business Portal

Offers 24/7 access to health insurance quotations, enabling Union Insurance to meet client needs efficiently and effectively.

Portfolio

Zoom

Benefits & Features

All-encompassing Policy Management
State-of-the-art Security
Optimized User Experience

All-encompassing Policy Management

Empowers users with full control over their insurance policies online.

State-of-the-art Security

Implements advanced security protocols to protect user data.

Optimized User Experience

Offers a streamlined, intuitive interface designed for ease of use.

Highlighting our Technology Expertise

Data Integration
We seamlessly merged data from SQL Server and Oracle databases into the application.
User Interface Development
Our team crafted a smooth, user-friendly interface using ReactJS.
Backend Infrastructure
Leveraging .NET Core and Azure, we built a robust backend for scalability and security.

Certificates That Symbolize Excellence

Certificates highlighting our excellence in providing innovative Custom Enterprise Software Development, customer relationship management CRM, and top-quality technology solutions

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