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Project Brief

1st Messenger, by Prioxis, redefines business communication with its highly scalable solutions, offering zero capital expenditure and a pay-as-you-go model. This innovative platform facilitates seamless service listing and marketing, enhanced by user-friendly features like hassle-free customer support and an automated response system.

The platform's subscription model, ranging from free basic access to advanced, feature-rich options, caters to a wide array of business needs. This flexible approach underscores 1st Messenger's dedication to providing scalable, cost-effective software solutions for businesses of all sizes, fostering growth and efficient customer interactions in various industries with its robust end-to-end encryption across various services and android and iOS operating systems.

Project Highlights

Region

UK & Middle East

Industry

HealthCare

Business Model

Time & Material

Org Size

11 - 50

Business Goals

  • Provide zero-IT-hassle based platform to small & medium size healthcare businesses
  • Increase customer outreach & seamless interactive support experience to customers to scale revenue
  • Provide NHS compliant, GDPR Compliant, highly secure and highly scalable Agile-driven chat messaging that also enables to build communities

Challenges

  • Design planet-scale architecture to ensure lowest latency for quite high volume of traffic
  • Support digital payment methods for certain Middle Eastern countries where commonly worldwide used payment gateways are not supported
  • Attaining security and other compliances for the platform

Technology Stack For Web & Mobile App Development.

With Expertise In These Technology Stack

  • Front-end

  • Back-end

  • Database

  • Mobile

  • Framework

  • Languages

Our Approach in Web & Mobile App Development Process

Define The Scope And Goals Of The Chat App

We initiate with an in-depth analysis to capture the client’s vision and formulate a strategic roadmap focused on robust, real-time messaging. Understanding the client's needs and vision is the key first step in web app development. By thoroughly understanding goals, we analyze and form a strategic structure for development.

Plan The Architecture And Design Of The App

We map out the entire project, from choosing the right technologies to finalizing the design. This includes everything from site structure and color schemes to graphics and user experience. From site architecture to UX, every design aspect was fine-tuned. We selected technologies like AngularJS for the front-end and ASP.NET Core API 3.1 for the backend.

Follow Agile Development & Test the app

Using agile methodologies, we remain flexible and committed to the project's goals. We seamlessly integrate quality assurance throughout the development process, ensuring we consistently deliver value to our clients. 10+ experts engaged in agile sprints, embedding quality into each phase of development. The entire process is also remarkably transparent.

Final Delivery & Monitoring The App

After completing the development phase, we focus on optimizing the app's performance as needed. We also keep the licenses updated and consistently introduce new features in line with the product roadmap. This approach ensures that both our web and mobile apps grow steadily and bring real benefits to the final product.

Results & Value Delivered

Optimizing chatbot

Achieved zero lag in message sending/receiving by optimizing chatbot development

5.0 ratings

5.0 ratings across all key performance indicators: Quality, Timeliness, and Client Satisfaction

Successfully

Successfully developed a scalable and secure real-time messaging platform

Handling offline

Handling offline messages and live chat, push notifications across multiple platforms and mobile devices

Portfolio

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A Brief Insight of Client Feedback

We are extremely pleased with Prioxis's professionalism and commitment to delivering a high-quality product within the projected time frame. Their attention to detail is commendable.

CEO, Software Development Company

  • About Us

    I'm the CEO of a UK-based group of companies focused on software development. Our portfolio includes custom messaging platforms and medical platforms.

  • Why We Chose Prioxis

    We hired Prioxis as our strategic technology partner. They've assisted us in everything from design and development to backend support for messenger development.

  • The Selection Process

    I had worked with Mr. Tanmay, the CEO of Prioxis, on individual projects in the past. Our relationship developed over time and naturally led to a bigger collaboration for web and mobile application development.

  • Our Project in Detail

    Technologies used in our project include Angular for Web Applications, ASP.NET Core API 3.1, and C#.Net for APIs, as well as native Android and iOS for mobile applications. Database systems involved were Azure SQL Database and MongoDB. We had a full team of more than 10 developers and QAs collaborating with us.

  • The Results

    The project has been excellent. We communicated mainly via emails, calls, and messages.

  • What Sets Prioxis Apart?

    What impresses me the most about Prioxis is their high level of professionalism. They pay keen attention to detail and maintain strong confidentiality measures. Their team is friendly, and I'd recommend them without reservations.

Highlighting Our Technology Expertise

  • Real-time communication protocols

    XMPP (eXtensible Messaging and Presence Protocol)

  • Push notification services

    Firebase Cloud Messaging

  • Framework

    .net core

Certificates That Symbolize Excellence

Certificates highlighting our excellence in providing innovative Custom Enterprise Software Development, customer relationship management CRM, and top-quality technology solutions

Explore Our Achievements
Microsoft Gold PartnerMicrosoft Gold Partner
Microsoft Power BI PartnerMicrosoft Power BI Partner
Clutch Certificate for Top Mobile App DevelopersClutch Certificate for Top Mobile App Developers
Nasscom Certified CompanyNasscom Certified Company
Glassdoor ReviewsTop Rated on Glassdoor

Optimize your Business Hours Efficiently

With Unmatched Competence, Class-Apart Results, Growth Oriented Strategies.

Business@prioxis.com

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